Find any payment under Payments and open it. The timeline lists every step with its time.
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CREATED— In plain words: A payment was started.; What you do: Nothing. -
PRICE_LOCKED— In plain words: The buyer confirmed and the price is held for a short window.; What you do: Nothing. -
PAYMENT_PENDING— In plain words: Waiting for the buyer's transfer to arrive and confirm.; What you do: Wait. See stuck payment. -
ASSET_RECEIVED— In plain words: The buyer's money arrived.; What you do: Nothing. -
CLEARING— In plain words: Mayarin is converting it to your settlement asset.; What you do: Nothing. -
SETTLING— In plain words: Sending it to your wallet.; What you do: Nothing. -
SUCCESS— In plain words: You are credited. Final.; What you do: Fulfil the order. -
FAILED— In plain words: It did not complete. The timeline says why.; What you do: See below.
Only fulfil an order on SUCCESS.
Failed
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If the buyer's money never arrived, the buyer must start a new payment.
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If it arrived but a step failed, use Retry settlement on the payment once the cause is fixed. Nothing is paid twice.
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A quote that expired fails with
QUOTE_EXPIRED. Mayarin never re-prices without the buyer's consent, so they start again.